Terms and Conditions

1. Introduction

Welcome to VCAN Freight. These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to comply with these terms.

If you do not agree with any part of these terms, please do not use our services.

2. Services

VCAN Freight provides freight forwarding and logistics services, including but not limited to:

• Containerized shipping (FCL/LCL)
• Air freight services
• Door-to-door delivery
• Customs brokerage
• Warehousing and storage

We reserve the right to modify or discontinue any service at any time without notice.

3. User Obligations

As a user of our platform, you agree to:

• Provide accurate and complete information
• Maintain the security of your account
• Comply with all applicable laws and regulations
• Not use our services for any illegal purposes

4. Payments and Pricing

All prices are subject to change without notice. Payment is required at the time of booking. We accept various payment methods, including credit/debit cards and bank transfers.

Cancellation and refund policies vary depending on the service type and timing. Please refer to our cancellation policy for more details.

Late payments may result in additional fees and suspension of services.

5. Liability

VCAN Freight is not liable for any damages, losses, or delays caused by:

• Force majeure events (e.g., natural disasters, acts of God)
• Third-party actions or failures
• Client-provided inaccurate information
• Customs delays or clearance issues

Our liability is limited to the amount paid for the specific service.

6. Governing Law

These terms are governed by and construed in accordance with the laws of Singapore. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Singapore.